FAQS

CAN YOU HELP ME DECIDE ON THE RIGHT DESIGN PACKAGE?

Yes. Each of the 3 packages have been specifically designed to help demystify the process of transforming a space. By discussing your individual requirements I can guide you towards the best option.

ONCE I HAVE CHOSEN THE RIGHT DESIGN PACKAGE HOW DO I BOOK AN APPOINTMENT?

Please get in touch to book an appointment by calling 01243 767366 or completing our online form. I will then book you in for a free, initial consultation which takes place in – store at Drapewise, 30b Southgate, Chichester where Lisa Harrison Interiors is based, offering help and advice every Monday, Tuesday and Wednesday. Initial consultations typically last up to 1 hour. During your 1 -2-1 consultation, I will show you a variety of carefully selected fabric and wallpaper books that are available from leading design houses.

CAN I MIX THE DESIGN PACKAGES?

Yes. Our design packages are flexible and can be tailored to suit your individual needs. Any additional service required can be easily arranged during the creative experience.

WHEN DO I PAY FOR THE PACKAGES?

After your free, initial consultation in – store, and choice of design package. A small deposit of £100 is required to begin the design process , and ordering of all fabric, wallpaper and flooring samples. This non –refundable deposit is fully redeemable against our Colour Package or Transform Package when ordering materials from our recommended supplier Drapewise, specialising in high quality soft furnishings, wall coverings, blinds, shutters, tracks and poles, re-upholstery and motorisation for more than over 20 years.
As the Collector package offers bespoke creations the package fee is non redeemable against your chosen commission or art. As per the other packages a £100 deposit is required for sourcing to start.

DO YOU OFFER A FREE MEASURING SERVICE WITH HOME VISITS?

Yes. After discussing your specific requirements during your free initial 1-2-1 consultation, I will book your home visit. Our expert interior designer will view the space and take the necessary preliminary measurements for the purpose of providing a made to measure curtain service, measure the windows if shutters or blinds are required ensuring a perfect fit.

WILL I BE ABLE TO KEEP SAMPLES?

Yes, absolutely. Before your final in – store appointment, all fabric, wallpaper and flooring samples will be ordered for you. You will be presented with a personalised Collectors tray which will contain a hand-picked selection of samples to help you achieve your desired look, within budget. Upon your final selection, I will place your order and provide you with a detailed list of your chosen products.

I DO NOT LIVE IN WEST SUSSEX, BUT CAN I STILL WORK WITH YOU?

Of course, I would love to work with you. If you have a particular project in mind and are unable to visit us at our in –store location in Drapewise, Chichester for consultations, I can visit you at your home. Please mention this in the message box when booking your appointment online or over the phone. Depending on the distance a non redeemable day rate of £220 may be applied.

DO YOU HAVE RECOMMENDED FITTERS AND INSTALLERS?

Yes. I only work with our trusted suppliers, painters, and decorators.
Upon our instruction, they will contact you directly to book an appointment to visit your home or property to make their final measurements and to ensure a, stress-free, bespoke service.
Equally if you live further afield and prefer to purchase wall coverings from us, and let your preferred decorator complete the project due to convenience this is also a possibility.

WOULD YOU BE ABLE TO DRESS A ROOM FOR A SPECIAL EVENT?

Yes. If you are looking for a non permanent installation, for example preparing a room or a table for a themed party, a corporate event or a seasonal celebration such as Christmas festivities, if you can imagine it, I can style it. With the years of decorating and styling location houses this is an additional service offered to our clients to transform their existing spaces into beautifully innovative settings. A daily fee of £300 would apply.

PRIVACY POLICY

This privacy policy sets out how Lisa Harrison Interiors uses and protects any information that you give Lisa Harrison Interiors when you use this website.

Lisa Harrison Interiors is committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Lisa Harrison Interiors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/5/18.

WHAT I COLLECT

I may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests

WHAT I DO WITH THE INFORMATION I GATHER

I require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
I may use the information to improve our products and services.
I may periodically send promotional emails about new products, special offers or other information which I think you may find interesting using the email address which you have provided.
From time to time, I may also use your information to contact you for market research purposes. I may contact you by email, phone, fax or mail. I may use the information to customise the website according to your interests.

SECURITY

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.

HOW I USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

I use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@lisaharrisoninteriors.co.uk

I will not sell, distribute or lease your personal information to third parties unless I have your permission or are required by law to do so. I may use your personal information to send you promotional information about third parties which I think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which I hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info@lisaharrisoninteriors.co.uk.

If you believe that any information I am holding on you is incorrect or incomplete, please write to or email me as soon as possible at the above address. I will promptly correct any information found to be incorrect.